We’re happy to announce that the Texas HEAT has received a 3 out of 3-star trade ally rating from Energy Trust of Texas!
The trade ally star rating is designed to serve both customers and trade allies. The rating criteria awards up to one star in three categories: Program Service, Quality Service, and Customer Service. To see how each star is broken down, please click here.
We are assessed twice a year, once in April and once in October and the scores are calculated using the previous 12 months of activity. The star ratings last for a 6-month period, between the assessment dates.